This could happen because of one of the reasons:

1) If you are not using the team order link that was sent to you by your organizer. In order for the system to determine that you are part of the team,  you will need to use the link sent to you by the organizer. You should have received the link in the invitation email that the organizer shared with you. 

For recurring team lunches, the link automatically goes out at 3 pm on the previous business day. 

If you don't have the link, please email us at and we'll send it to you.

2) If the organizer has budgeted $X and your meal-cost exceeds this number the website will ask you for a credit card. The prices on the menu don't include tax, so when making the comparison you should add in the tax 8.875%. You'll be able to see the total price of the dish (w/ tax) on the check-out page. 

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